Terms & Conditions

These website Terms of Use govern access to and use of Lodge in the City's website. Please read these Terms of Use carefully before using or obtaining any information or services through this website. This website is owned and provided by Lodge in the City. It is provided for your personal information and is subject to the Terms of Use as set out here. When you use this website, you confirm that you agree to these Terms of Use and to our Website Privacy Statement. If you do not agree, do not use our website. You are responsible for ensuring the security of the personal information held on your computer, mobile or other device. We will review these Terms of Use regularly and if they change, we will communicate this via our website.

Access and Use of our website.

Use of this website is limited to personal and non-commercial use only. It must not use this website for any other purpose. You must not use our website to make an unauthorised, false or fraudulent bookings.

You must not take any action that could interfere with the normal operation of our website, including attempting to hack or monitor this website by any means available.

New Zealand law governs the information and services provided through this website.

We may restrict or block your access to and use of our website at any time if we reasonably believe that you may have breached any provision in these Terms of Use.

Services, Prices and Payment
Lodge in the City is obliged to have the booked rooms available according to the present General Terms and Conditions and to fulfil the services agreed upon.

The Customer is obliged to pay the prices agreed on for the provision of accommodation and additional services the customer has made use of.

The prices agreed is in NZD and include the applicable taxes

Prices could be changed by Lodge in the City if the Customer subsequently wants to change the number of the booked rooms or the duration of the stay.

Lodge in the City is entitled to request a credit card guarantee. The credit card will not be charged before the arrival to the Hostel, unless the Reservation is booked with a Nonrefundable rate. If the reservation is booked with a nonrefundable rate- prepayment is required.

The total amount including the $20 key deposit is due upon arrival unless otherwise arranged beforehand.

Cancellations

Cancellations that are made 48 hours before the arrival date are free unless the booking was made with a Nonrefundable rate, then the full amount of the booking will be charged.

Any cancellations that are made within this 48 hour period will be charged a cancellation charge of the first night of their booking.

No Show Procedures

Lodge in the City has the right to charge customers who do not arrive for their bookings and have not canceled beforehand.

This will incur a fee of the first night of the booking using the credit or debit card information that the customer has provided when making the booking.

Arrivals, Depatures and Other Regulations for Stay.

Booked rooms will be available from 2pm on the day of arrival.

All payments will be done at the time of check in.

On the day of departure, all rooms must be vacated by 10am.

If the rooms are not vacated by 10am an additional late check out fee of $10 per hour will occur.

Lodge in the City charges a $20 key deposit upon arrival. This will be returned to the customers upon departure.

Lodge in the City caters to a wide range of customers including backpackers, couples and young professionals who are allowed to drink onsite.

Anyone under the age of 18 must be accompanied by an adult to stay at Lodge in the City.

Car parking is available onsite for an extra fee of $10 per night or $50 per week.

Lodge in the City is not responsible for the loss or damage to any of the customers personal belongings that may occur.

Customers must bring a valid form of identification to check in.

The hostel has the right to deny accommodation to customers who do not meet the requirements stated above.